Mark is a business strategy consultant and user experience architect with over 20 years experience working with Fortune 500 clients. Mark established the User Experience practice at Credera where he applies his strategy skills and visual design talent for his clients to create experiences that attract, engage, and retain customers.

Prior to Credera, Mark was the national leader for EMC Consulting’s User Experience practice where he provided sales and delivery leadership for user experience projects with clients in healthcare, professional services, finance, technology, pharmaceuticals, telecommunications, and several other industries.

Mark earned his bachelors business administration degree in management information systems from the University of Texas at Austin and he regularly returns to campus to lecture for undergraduate classes.