Lisa is passionate about improving the patient experience and advancing the delivery of healthcare to humans and animals alike. In her current role as Director of Business Operations at National Veterinary Associates, she’s leading efforts to increase access to care and better support veterinarians. Previously, she served as an Engagement Manager in McKinsey & Co.’s Healthcare Systems and Services Practice, where she advised the nation’s top health systems on enterprise strategy, patient/employee experience, and virtual health. Lisa began her career with McKinsey as a Business Analyst, working across industries, functions, and geographies before specializing in healthcare.

Lisa graduated as Valedictorian from Rollins College with a BA in Physics and holds an MBA and Health Sector Management certificate from Duke’s Fuqua School of Business. She grew up in central Florida and currently resides in Dallas, Texas with her husband and two dogs, Beignet and Churro.